Employee Engagement
For employees to be highly productive, they require clear role expectations, the ability to do what they do best, communication about their organisation’s mission and purpose, and learning and development opportunities [..]. When employees’ needs are met, they don’t just become ‘happier’ – they become better performers.’
– Gallup
An intranet with a simple user interface and rich search tool will enable employees to find the information they need easily.
As intranets encourage knowledge sharing, this leads to an increase in connections, and the deepening of employee engagement. Subject matter experts can get involved by leading forum-style conversations, and publishing blog, or thought leadership, articles. These then help disperse learning throughout the company - leading to increased information sharing. Information sharing throughout the organisation also improves employee engagement by reducing emails and meetings.
Employee engagement is a consistent predictor of many organisational outcomes — including customer loyalty, profitability, and sales. A more recent Gallup study found that engagement was an even stronger predictor of organisational performance during recessions than in non-recession times.