Dapth clients

Chosen by leading WA corporations, companies & state & local government

DIGITAL EXPERIENCE PLATFORMS PERTH

DXP implementations delivering personalised customer experiences at scale

A Digital Experience Platform (DXP) goes beyond content management to orchestrate the entire customer journey, from first visit to post-purchase. Dapth implements Xperience by Kentico and Sitefinity for Perth and WA organisations that need personalisation, multi-site management, marketing automation, and built-in analytics working together in one platform. Delivered for government, enterprise, and national organisations including APM, Imdex, the City of Subiaco, and the Department of Transport. These organisations trust us to orchestrate their customer journeys at scale, and we can do the same for you.

YOUR ADVANTAGE

A CMS manages content. A DXP manages the whole customer journey.

If your organisation needs to deliver different experiences to different audiences, based on who they are, where they are, and what they've done before, a standard CMS isn't the right solution.

A Digital Experience Platform (DXP) connects content management with personalisation, A/B testing, customer data, marketing automation, and analytics in a single platform. This means every visitor gets an experience that's relevant to them, and your team gets the data to keep improving those experiences.

Dapth implements DXPs for Perth organisations that have outgrown their CMS, where the marketing team wants to personalise but can't, where multiple sites are impossible to manage centrally, or where the analytics live in multiple places that don't talk to each other.

BENEFITS DELIVERED

What a DXP unlocks for your organisation

When your digital platform knows your customer, every interaction gets smarter.

01

Personalised customer journeys

Deliver content, offers, and calls to action based on visitor behaviour, location, segment, and history, automatically, without developer involvement.

02

A/B testing & real decisions

Test content variations, page layouts, and CTAs against real visitor behaviour to make decisions based on data, not opinion.

03

Multi-site governance at scale

Manage multiple brands, regions, or departments from one managed platform with shared components, consistent standards and separate editorial control.

04

Marketing automation built in

Email, nurture, and campaign tools integrated with your content and customer data with no separate marketing platform required.

04

Unified customer analytics

Understand what your visitors do and what does and doesn’t convert, all from a single analytics layer inside the platform instead of bolted-on tools.

06

Accessibility & compliance at scale

WCAG 2.1 AA compliance managed centrally across every site and page, critical for government and enterprise organisations.

DAPTH METHODOLOGY

How we implement Digital Experience Platforms

Discovery before architecture. Architecture before build. Always.

01

DXP Discovery & Assessment

We map your current customer journey, content, audience, integration requirements and marketing capabilities to create a clear DXP roadmap.

02

Platform & Architecture Design

We configure the DXP architecture to support your use cases, personalisation rules, content model, multi-site structure, marketing automation flows and data layer design.

03

Implementation & Integration

Platform build, custom components, CRM and marketing integrations, content migration and accessibility configuration. Tested continuously against your use cases.

04

Personalisation & Analytics Setup

Segment configuration, A/B testing framework, analytics dashboards, and marketing automation workflows, built, tested and handed over with documentation.

05

Training & Ongoing Optimisation

Structured training for marketing, editorial, and admin teams. Ongoing optimisation support, because a DXP improves when the right data is being used.

DIGITAL ADVANTAGE ASSESSMENT

Where's your biggest digital opportunity?

Answer 10 questions and we'll identify your biggest digital opportunity, with a personalised report and a clear next step.

 · Takes about 3 minutes  ·  No login required  ·  Free personalised report

Digital Advantage Assessment

PROJECT DELIVERY

DXP projects that changed how Perth organisations engage customers and community

  • APM Group Corporate Website Case Study
    APM is a global company that is growing exponentially. This means their audience type is wide and content strategy exceptionally active. They have served 1 million people in the last year.
  • City of Subiaco, Perth Council CMS Development
    It is everything a council website should be; a comms workhorse, local community focused, highly secure, integrated, accessible and easy to manage independently of developers.
    Showing City of Subiaco website developed by Dapth

service pillars

Four ways to help you unlock your objectives

Our digital consultancy and delivery span four service pillars. Every digital system we deliver is built on one or more of these.

Website Design

Website Design

A high-performing website that reflects your brand and turns visitors into customers. We design and build sites that balance visual craft with measurable business performance, built on platforms that let your team stay in control.

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Content Management Systems

Content Management Systems

Give your team the power to manage, update, and publish content without relying on developers. We implement and configure CMS platforms that fit the way your organisation actually works, whether that's Kentico, Umbraco, Payload, or Sitefinity.

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Digital Experience Platforms

Digital Experience Platforms

Connect marketing, personalisation, and content management in a single integrated platform. We deploy enterprise DXPs that let you deliver the right experience to the right audience at scale, with the data to prove it's working.

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eCommerce Experience

eCommerce Experience

Turn your digital store into a revenue engine. We design and build eCommerce experiences that reduce friction at every stage, from discovery to checkout to return visit, so your store converts and retains.

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Service Design

Service Design

Map the full customer journey and redesign it around what people actually need. We use research, co-design, and prototyping to create services that are efficient for your organisation and seamless for your customers.

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UX & UI Design

UX & UI Design

Turn research into interfaces people actually enjoy using. We design intuitive, accessible websites, apps, and tools that reduce friction and lift engagement.

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FREQUENTLY ASKED

Answers to your questions

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CONTACT US

Ready to explore what a DXP could do for your organisation?

Tell us about your current customer experience challenges and your digital ambitions. We'll give you an honest assessment of whether a DXP is the right next step.