Access digital strategy & solution specialists

Based on access to our specialists, and processes based on collaboration and understanding, a digital consultancy helps organisations make better decisions about technology, assessing where they are, defining where they need to go, and building the delivery roadmap to get there. Dapth's consultancy practice works across Customer Experience (websites, DXPs, eCommerce, service design), Employee Experience (intranets, portals, business applications, workflow), and Operational Systems (ERP, custom software, process automation, AI), giving organisations a single partner across the full digital ecosystem rather than separate specialist vendors for each area.

Digital transformation is the process of connecting an organisation's customer-facing systems, employee tools, and operational platforms into a coherent, connected digital environment, and continuously improving that environment as technology and business needs evolve. Perth organisations typically start with the area of highest pain: a customer experience that's losing them leads, an employee environment that's costing them productivity, or operational systems that can't scale. Dapth's Digital Advantage Assessment is designed to identify where your highest-leverage starting point is, rather than defaulting to the most visible problem.

Dapth integrates AI into digital consultancy work at two levels. At the strategic level, every digital roadmap we develop now includes an AI readiness component, identifying where AI will compound the value of CX, EX, and operational investments, and sequencing AI integration into the programme rather than treating it as a separate initiative. At the delivery level, AI is built into the systems we implement: content personalisation in CMS and DXP implementations, predictive analytics connected to ERP data, AI-powered automation in operational process programmes, and AI-enhanced search and service delivery in portals and intranets. The organisations getting the most from AI aren't the ones that bought the most AI tools, they're the ones that connected AI to their operational context.

Three things, honestly. First, breadth without handoff. Dapth works across CX, EX, and operational systems in a single team, so strategy and delivery are connected rather than briefed between separate agencies. Second, a track record in Perth and WA that most agencies can't match: 150+ projects, 85% client retention, and delivery for some of WA's most recognised government agencies, resource companies, and enterprises. Third, a genuine consultancy practice upstream of delivery, we spend time understanding your organisation before recommending what to build, which means the investments we make perform better over time.

Dapth works with organisations across a wide range: from growth-stage businesses building their first proper digital ecosystem to ASX-listed enterprises and major government agencies managing complex, multi-platform digital environments. The common thread isn't size: it's that the organisation has outgrown ad-hoc digital decisions and needs a partner who can help them think and build strategically across multiple areas at once. Our delivery model scales with your programme: a focused strategic assessment for an organisation at the beginning of its digital journey, and a full programme governance partnership for an enterprise running multiple simultaneous digital initiatives.

The honest answer: it depends on scope and appetite. A focused Digital Advantage Assessment and roadmap takes 4–6 weeks. A first-phase delivery programme, addressing the highest-priority CX, EX, or operational initiative identified in the roadmap, typically runs 16–28 weeks. A multi-year digital transformation programme connecting CX, EX, and operational systems is, by definition, ongoing, with successive delivery phases that build on each other. Dapth works with organisations at every stage of that journey, from the first assessment through to ongoing partnership as the digital ecosystem evolves.

Dapth is Perth-based and Perth-specialised, and delivers for organisations operating nationally and globally. APM (2M+ clients globally), Imdex (worldwide operations), and Pilbara Minerals (ASX-listed, national and international) are all Dapth clients. Our Perth location is an advantage for WA organisations, we understand the local regulatory environment, the government procurement landscape, and the specific operational context of WA industries. For national and global delivery, we work remotely and travel where the project requires it.