Dapth clients

Chosen by leading WA corporations, companies & state & local government

WORKFLOW AUTOMATION PERTH

Business process automation removes the manual steps between your systems and your people

Most organisations run processes that are manual because of habit. Data is re-entered between systems that should talk to each other. Approvals move by email when they could be automatic. Weekly reports are compiled by hand when they could be generated in seconds. Dapth designs and builds workflow automations that remove these manual steps to connect your CRM, ERP, HRIS, intranet, portals, and custom applications into reliable, automated processes.

We don't automate broken processes, we redesign them first, then automate what remains. And because we built many of those systems ourselves, the integration layer is understood, not guessed.

YOUR ADVANTAGE

Every manual step in your workflow is a person doing work a system could do, and a risk point where things can go wrong.

Manual processes aren't just inefficient, they're unreliable. They depend on individuals remembering to do things, doing them correctly, and doing them at the right time. Automation removes that dependency.

Perth businesses that have automated their high-volume manual workflows typically save 10–25 hours per week per process, with ROI realised in under four months. The processes that benefit most aren't complex, such as lead data moving from a form to a CRM, invoice generation from job completions, leave approvals triggering payroll updates, new employee onboarding kicking off across IT and HR simultaneously.

Dapth builds workflow automations that connect the systems we already know, Dynamics 365, Odoo, SharePoint, custom portals, and third-party APIs, so the automation is designed with full knowledge of how your systems are built, not added to them by a separate vendor who has never seen your environment.

BENEFITS DELIVERED

Unlock efficiency and accuracy with workflow automation

Less repetitive work. Fewer errors. More capacity for the work that matters.

10-25 hours saved per week

Typically, Perth businesses automating high-volume manual processes save 10–25 hours per week, time previously spent on data entry, manual approvals, and administrative coordination.

Fewer errors and exceptions

Automated processes execute correctly every time, without transcription errors, missed steps, and version conflicts that come with manual data handling between systems.

Faster turnaround on approvals and requests

Leave requests, purchase approvals, onboarding steps, and content workflows that move in minutes instead of days, because the process doesn't wait for someone to check their email.

Access to real time data

Customer data, operational data, and employee data flowing between your CRM, ERP, HRIS, and portals in real time, no manual reconciliation, no out-of-date reports.

Scalable processes that grow with you

Automated workflows handle ten transactions and ten thousand with equal reliability, so growth doesn't require proportional headcount increases in administrative roles.

Audit trails and process visibility

Every automated step is logged and traceable, giving compliance, operations, and management visibility into process status without chasing updates.

DAPTH METHODOLOGY

How we design and build workflow automations

Map the process. Identify the steps. Automate tasks that shouldn't need a person.

Process Discovery & Mapping

We map your current workflows to identify every manual step, decision point, system handoff, and failure mode. The goal is to understand the process completely before recommending what to automate and how.

Automation Design

We design the automated workflow to cover system triggers, data transformation logic, conditional routing, error handling, and notification design.

Integration & Build

Workflow automation built within your existing system environment, Power Automate, Odoo workflows, Dynamics 365 workflows, custom API integrations, or middleware. Built to handle edge cases, exceptions, and failures.

Testing & Validation

End-to-end testing with real data, including edge cases and error conditions. Parallel running with manual processes during transition to verify accuracy before full cutover.

Handover & Documentation

Process documentation, administrator training, and monitoring setup. Clear runbooks for managing exceptions, updating logic, and extending automations as your processes evolve.

PROJECT DELIVERY

Workflow automation projects that freed Perth organisations to focus on what matters

Department of Transport - Your Move

Our work with Your Move demonstrates our ability to deliver tailored digital solutions that drive significant improvements and support long-term success.
IMDEX: Elevating Global Presence

Elevating Global Presence: How a strategic CMS shift elevated IMDEX’s global presence, providing a scalable, user-friendly solution to power their long-term success.
Perth Zoo

This custom application development project wasn't the only time we ended up working with the fluffy animals (and staff) over at Perth Zoo.
DSF Literacy & Clinical Services

We developed a comprehensive, end-to-end solution built with future trends and an ever-changing world in mind.
City of Subiaco, Perth Council CMS Development

It is everything a council website should be; a comms workhorse, local community focused, highly secure, integrated, accessible and easy to manage independently of developers.
Iluka Resources Mining Website Development Case Study

A website that is like a mine site – the good stuff is underneath the surface.
CKSC Asset Management Mobile App

Transforming complex challenges into seamless solutions, we didn’t just meet CKSC’s goals — we exceeded them, turning innovation into operational excellence and setting a new benchmark for success
Relationships Australia (WA)

This case study highlights Dapth’s commitment to providing innovative, user-centric solutions that drive long-term client satisfaction and operational success.
APM Group Corporate Website Case Study

APM is a global company that is growing exponentially. This means their audience type is wide and content strategy exceptionally active. They have served 1 million people in the last year.
City of Belmont

We took the website from the dark ages to what is now a leader in the local government web arena.

service pillars

Four ways to help you unlock your objectives

Every digital system we deliver is built on the foundations of one or more of these four service pillars.

Website Design

A high-performing website that reflects your brand and turns visitors into customers. We design and build sites that balance visual craft with measurable business performance, built on platforms that let your team stay in control.

learn more

Content Management Systems

Give your team the power to manage, update, and publish content without relying on developers. We implement and configure CMS platforms that fit the way your organisation actually works, whether that's Kentico, Umbraco, Payload, or Sitefinity.

learn more

Digital Experience Platforms

Connect marketing, personalisation, and content management in a single integrated platform. We deploy enterprise DXPs that let you deliver the right experience to the right audience at scale, with the data to prove it's working.

learn more

eCommerce Experience

Turn your digital store into a revenue engine. We design and build eCommerce experiences that reduce friction at every stage, from discovery to checkout to return visit, so your store converts and retains.

learn more

Service Design

Map the full customer journey and redesign it around what people actually need. We use research, co-design, and prototyping to create services that are efficient for your organisation and seamless for your customers.

learn more

Software Development

Custom software built to your exact requirements, scalable, secure, and maintainable from day one. From web platforms to enterprise applications, we deliver full-stack solutions using the right technology for your problem, not the easiest one for us.

learn more

ERP & Operations Integration

Connect your ERP, CRM, finance, and operational systems so data flows freely and your team works from a single source of truth. We integrate complex environments without disrupting the business that's running through them.

learn more

Product Design

Translate business requirements into well-designed digital products. We combine UX research, prototyping, and iterative design to build products that solve real problems, gain genuine adoption, and hold up under real-world use.

learn more

Business Application Development

Purpose-built applications that replace spreadsheets, workarounds, and legacy tools. We scope, design, and develop business applications that match the complexity of your operations, built for the people who'll use them every day.

Business Process Automation

Identify where manual effort is slowing you down and eliminate it. We design and implement process automation solutions that reduce cost, reduce error, and give your people time back for the work that actually requires them.

AI Enablement

Embed intelligence into your systems so your business becomes more capable as it grows, not more complex. We design and build AI solutions on your own data: smart search, document processing, embedded copilots, and content automation.

learn more

FREQUENTLY ASKED

Answers to your questions

01

Workflow automation is the use of software to execute a defined sequence of business process steps, automatically, without manual intervention, when a trigger condition is met. Common examples include: a new lead form submission automatically creating a CRM record and sending a follow-up email; a completed job triggering invoice generation; a leave request routing for approval, updating the HR system, and notifying payroll, all without a person manually moving data between systems. Workflow automation can be as simple as a single-step trigger or as complex as a multi-system orchestration involving conditional logic, parallel approvals, and exception handling.
02

Dapth builds workflow automations using the tools that best fit your existing system environment. For Microsoft 365 organisations, that's typically Power Automate, which integrates natively with SharePoint, Teams, Dynamics 365, and thousands of third-party connectors. For Odoo environments, we use Odoo's native workflow engine and automated actions. For cross-system automations involving custom applications or APIs without native connectors, we build custom integration logic. We choose the tool based on your systems, not our preference.
03

The best candidates for automation are processes that are: high-volume (done frequently), rule-based (the same decision logic every time), multi-system (requiring data to move between applications), and time-sensitive (where delays cause problems). Common examples in Perth organisations include: CRM lead processing, HR onboarding and offboarding, purchase order approval, invoice generation, employee leave management, content approval workflows, customer onboarding, and operational reporting. The most impactful automations are often the ones that feel simplest, the daily data entry tasks that nobody thinks to question until they're automated.
04

A focused single-workflow automation, mapping, design, build, and testing, typically takes 2–6 weeks depending on the number of systems involved and the complexity of the logic. A programme of automations across multiple processes in an existing system environment typically runs 8–16 weeks. For organisations implementing a new business application (Dynamics, Odoo) at the same time, workflow automation is built into the implementation programme rather than treated as a separate project.
05

Perth businesses automating high-volume manual processes typically recoup implementation costs in 2–4 months. The primary returns are time savings (10–25 hours per week per automated process is a common range), error reduction (eliminating manual data transcription removes the most common class of operational errors), and throughput improvement (automated processes handle volume peaks without additional headcount). Secondary returns include improved compliance (complete audit trails), faster customer and employee response times, and reduced staff frustration with repetitive administrative work.

Ready to stop doing manually what your systems could do automatically?

Tell us about the processes your team spends the most time on. We'll identify the highest-impact automation opportunities and scope a solution that delivers measurable results.