About AAAT

Transforming online certification delivery across Australia

AAAT (Access All Areas Training) is an Australian training and certification provider delivering nationally recognised compliance and hospitality certifications, including RSA training programs.

The organisation supports students, employers, and workforce teams through digital learning and certification delivery across Australia. As demand for online learning continued to grow, AAAT needed a platform that could scale alongside the business, modernise operational workflows, improve accessibility, and support future expansion.

Project at a Glance

Client

AAAT

Industry

Training and Certification

Project Duration

12 Months

Platform

Next.js + Strapi

Integrations

Stripe + Government APIs

Focus Areas

Student Experience, Employer Management, Certification Workflows

Services

Strategy, UX, Development, Systems Integration

Project Evolution

Rebuilding a national training platform for scale, accessibility, and employer self-service

A legacy LMS that could no longer scale with the business

AAAT's previous training platform had traced back to the early 2000s. What had started as a functional learning management system had grown into a stack of workarounds that could not keep up with a modern national certification operation. Students struggled to complete assessments on mobile. Employers had no visibility into workforce training. Assessors and administrators spent their days on manual reconciliation instead of delivery.

The platform's constraints were stacked, not standalone. Fixing any one of them meant the others still held the business back.

  • broken assessment workflows on mobile devices
  • inconsistent user experiences across student and employer journeys
  • outdated interfaces that eroded brand confidence at the first touch
  • manual administration behind every certification event
  • employer accounts with no self-service view of their workforce
  • no clear path to scale into new industries or white-labelled environments

For AAAT's operations team, the daily rhythm was reconciling data across systems that were never designed to talk to each other. For students, the experience was friction at every step. The brand was being eroded from the login screen down.


"It became clear that off-the-shelf LMS products were not suited to the way we needed to manage student submissions, assessment workflows and compliance requirements." 
Glenn Bird, Head of Operations, AAAT

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