Customer Experience · Xperience by Kentico
Two winners, one thing in common
Most websites look fine on launch day. The hard part is keeping them current: pages that need a developer, information copied by hand from other systems, and leads that arrive without any record of where they came from. In September 2026, Kentico named ten websites worldwide as Site of the Month, its monthly award for the best digital experiences built on its platform. Two were built by Dapth: the City of Mandurah, a Western Australian council, and Complete Home Filtration, a national water filtration business. On paper they have nothing in common. In practice they share the thing that matters most: the people who own the content run the site themselves. This article explains what Kentico Site of the Month is, what each winning site does, and what to check in your own platform.
Two winners, one thing in common
Most websites look fine on launch day. The hard part is keeping them current: pages that need a developer, information copied by hand from other systems, and leads that arrive without any record of where they came from. In September 2026, Kentico named ten websites worldwide as Site of the Month, its monthly award for the best digital experiences built on its platform. Two were built by Dapth: the City of Mandurah, a Western Australian council, and Complete Home Filtration, a national water filtration business. On paper they have nothing in common. In practice they share the thing that matters most: the people who own the content run the site themselves. This article explains what Kentico Site of the Month is, what each winning site does, and what to check in your own platform.
Key takeaways
- Kentico Site of the Month is a monthly award for websites built on Kentico's platform, judged by a Kentico committee, and every winner qualifies for Kentico Site of the Year.
- The City of Mandurah website pulls documents, places, roadworks and address data straight from the council's own systems, so residents see current information without manual updates.
- Complete Home Filtration's marketing team builds its own campaign pages, and every enquiry reaches HubSpot with the campaign source attached.
- Both sites run on Xperience by Kentico SaaS, using Page Builder, the Content Hub and built-in approval workflows.
- The common thread is ownership: editors and marketers publish without raising a ticket, and developers are only needed for structural changes.
What is Kentico Site of the Month?
Kentico Site of the Month is a monthly recognition program for websites built on Kentico's platform, run by Kentico since 2019. Since 2025, every launched project a partner submits through the Kentico Partner Portal is automatically considered, with no separate nomination. A committee of Kentico staff from product, marketing and design reviews new sites each month. Kentico says it looks at design, usability, accessibility, performance and platform innovation, and that submissions explaining the project's goals and business context stand out.
Winners receive a digital badge and are featured on kentico.com. Every monthly winner also qualifies for Kentico Site of the Year, where an expert committee picks winners by industry and the public votes for a Community Choice award.
Who won Kentico Site of the Month in September 2026?
Kentico named ten winners for September 2026, from the United States, Canada and Australia. In its September announcement, Kentico highlighted AI-powered search, AI-assisted migration, marketer-friendly content tools and conversion-focused customer journeys as the themes of the month. Two of the ten were Dapth builds on Xperience by Kentico:
- City of Mandurah (mandurah.wa.gov.au), a local government website for one of Western Australia's regional cities.
- Complete Home Filtration (completehomefiltration.com.au), the website for a business that sells, installs and services whole-home water filtration across Australia.
Kentico also called out marketer autonomy as a theme, naming Complete Home Filtration among the teams that gained independence from developers after leaving WordPress.
City of Mandurah: a council website that updates from source
The City of Mandurah's previous website relied on manual updates and disconnected data. Property information, events, council documents and places lived in separate systems, and keeping the website accurate took more effort than the team could sustain.
Dapth rebuilt the site on Xperience by Kentico SaaS and connected it to the systems that already own the information:
- Council documents, property and neighbourhood data and forms come from TechnologyOne over a secure connection.
- Places, points of interest, roadworks and address lookups come from IntraMaps and the council's spatial services.
- Both sources sync on a schedule, so the website reflects the latest information without anyone republishing it.
- Azure AI Search indexes the site automatically, so residents can find what they need as soon as it is published.
- Staff sign in with their existing Microsoft accounts. Four roles mapped from Azure Active Directory control who can draft, review and publish, and a single approval workflow enforces it.
For residents, that means current information in one place. For the council, every change is approved and recorded, and the platform is ready to add microsites or campaign sites without a rebuild.
Complete Home Filtration: a marketing-ready site with clean lead data
Complete Home Filtration runs a large paid advertising and email program with its marketing partner, Unify. Its previous WordPress site had no shared design system, campaign pages needed developer time, and lead tracking into HubSpot was unreliable. Many enquiries arrived without the campaign that produced them, so budget decisions were made on incomplete data.
Dapth rebuilt the site on Xperience by Kentico SaaS around how the marketing team works:
- A library of pre-designed components and home, landing and internal page templates lets the team build campaign pages without code.
- The Content Hub holds reusable content such as products, reviews and navigation, so it is written once and used everywhere.
- HubSpot stays the system of record. Its forms sit in a widget editors control from the CMS.
- Campaign details are captured when a visitor lands, kept for the whole visit, and sent to HubSpot with the form, so every enquiry carries its source.
The platform has held above 99% uptime since launch, and the site was built with room to add ecommerce, distributor workflows and service booking later.
What do the two winning sites have in common?
A council and a consumer brand have different audiences, different systems and different goals. Set side by side, the pattern is clear.
| City of Mandurah | Complete Home Filtration | |
|---|---|---|
| Sector | Local government, Western Australia | Home water filtration, national |
| Main problem | Information copied by hand from separate systems | Campaign pages needed developers; leads arrived without their source |
| Connected systems | TechnologyOne, IntraMaps, Azure AI Search, Azure Active Directory | HubSpot |
| Who runs it day to day | Council editors and publishers | The marketing team, with Unify |
| Kentico features doing the work | Content Hub, approval workflow, role-based permissions | Page Builder, Content Hub, form widgets |
| What changed | Information updates from source, with approvals built in | Pages launch without a ticket, and every lead carries its campaign |
In both cases the website was set up around the people who own the content, not around the developers who built it. Developers are still needed for new content types or structural changes. Day to day, the teams publish on their own.
What should you check in your own website platform?
Whether you run a council, a consumer brand or a professional services firm, four questions show whether your site is working for your team or against it:
- Can your team publish or change a page without raising a ticket?
- Does information update from the system that owns it, or is it copied by hand?
- Do you know which campaign produced each enquiry?
- Is approval built into the platform, or does it run on email?
If the answer to any of these is no, the problem is usually how the platform was set up, not the platform itself. If you are on Kentico Xperience 13, support ends on 31 December 2026. The site keeps running, but updates and security fixes stop, so it is a good time to plan the move to Xperience by Kentico.
Want to see what your team could do on Xperience by Kentico? Book a free live demo and we will walk through your own marketing jobs on a real site.
Book a free live demoFrequently asked questions
How do you get a website considered for Kentico Site of the Month?
A Kentico partner submits the launched project through the Kentico Partner Portal. Since 2025, every submitted project is automatically considered, so there is no separate entry form. Kentico's committee reviews new sites each month against design, usability, accessibility, performance and platform innovation.
What happens after a site wins Kentico Site of the Month?
The site is featured on kentico.com and the partner receives a digital badge to use. Every monthly winner also qualifies for Kentico Site of the Year, which names winners by industry and includes a Community Choice award decided by public vote.
What platforms are used to build Australian council websites?
Councils use a mix of open source and enterprise content management systems. Larger councils often choose an enterprise platform such as Xperience by Kentico because it handles role-based publishing, approval workflows and integrations with council systems. The City of Mandurah and the City of Subiaco both run on Kentico.
How secure is Xperience by Kentico for a council website?
Kentico certifies Xperience by Kentico to ISO 27001 and SOC 2 Type 2. On its SaaS hosting, each customer gets a dedicated environment in their chosen data region, and security fixes ship in weekly hotfixes. On the City of Mandurah site, staff sign in through Azure Active Directory and permissions follow their role.
Can Xperience by Kentico integrate with HubSpot?
Yes. On the Complete Home Filtration site, HubSpot remains the system of record for leads and marketing automation, and its forms sit in a widget that editors place and configure from the Kentico CMS. The form itself is still managed in HubSpot, so the marketing team keeps working the way it already did.
How do you send lead source data from a website to HubSpot?
The campaign details in a visitor's link, known as UTM parameters, need to be captured when they land, kept for the whole visit, and passed to HubSpot when they submit a form. If they are only captured on the landing page, any visitor who browses before enquiring loses their source. On Complete Home Filtration, Kentico keeps those details for the whole visit and sends them with the form.
Where can I see examples of Kentico websites in Australia?
Kentico publishes its monthly Site of the Month winners on kentico.com, and its customer stories include Australian organisations. You can also see Dapth's Kentico work, including both September 2026 winners, on our Xperience by Kentico page and in our case studies.
Sources
- Kentico, September 2026 Site of the Month.
- Kentico, What is Kentico's Site of the Month?
- Kentico, Kentico website awards: what's changing in 2025.
- Dapth, City of Mandurah case study.
- Dapth, Complete Home Filtration case study.
- Kentico, Platform security.
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