Measuring value

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Increase in user engagement

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Members of the community

Connecting the Community of 
Belmont

We took the website from the dark ages to what is now a leader in the local government web arena. A website with a fitting look for a council, that represents a vibrant and active community, and provides residents with a huge wealth of resources and information.

Services

Digital Design

Integration Development

User Experience 

Website Development

Technologies

Kentico

Integrating excellence

The project highlight will always be the Technology One ECM integration - by far the largest integration on the site

Our development team packed the website with a diverse range of features and integrations that seamlessly synced with other third party tools, providing residents with accurate data, building trust and accuracy of information. 

Technology One ECM did have APIs available, but they were extremely slow, so our team wrote custom APIs to obtain data directly from Technology One ECM, using over 200 lines of custom developed SQL commands. Document data is obtained, and document metadata fields are mapped from ECM fields to a Kentico Page Type, including custom workflow and other logic based on the metadata field values.

What is this in layman’s terms, you ask? This means thousands of document records were seamlessly imported and leveraged from a third party database.


Kentico Xperience was the DXP foundation

At a high level, the content management functionality allowed for robust implementation of styling and page templates. Integration with custom data tables provided unlimited possibilities for data consumption and publishing. The project began with UX/UI workshops, persona assessments, and requirement documentation, followed by build, testing, and launch. The functional requirements totaled 47 pages and over 20,000 words, completed within approximately 12 months from award to go-live.

Image mockup of a website shown on a tablet.

A transformative impact

We love a good integration on a local council.

Our development team packed the website with a diverse range of features and integrations that seamlessly synced with other 3rd party tools. Integration allows for a more robust user experience, as data is pulled from sources direct, without waiting on content administrators to make the update manually. 

Our personal highlight will always be the Technology One ECM integration - by far the largest integration on the site. Technology One ECM did have APIs available, but they were extremely slow, so our team wrote custom APIs to obtain data directly from Technology One ECM using over 200 lines of custom developed SQL commands. Document data is obtained, and document metadata fields are mapped from ECM fields to a Kentico Page Type, including custom workflow and other logic based on the metadata field values. To everyone else, this means thousands of document records are seamlessly imported and leveraged from a 3rd party database.

At the end of the project, we delivered a fully mobile responsive design, considerably reduced website licensing and maintenance costs, migrated old content to a new platform, fully trained staff to use independently, put in place advanced user journeys to manage content with ease, and ensured the website was fully secure (no matter what those hackers may attempt). 

Image mockup of a website shown on a tablet.

Dive in

Frequently Asked Questions

The best content management system for a local council website is one that offers a healthy balance of out-of-the-box features, matched with custom development. You don’t want to overpay for features you won’t use, but also not be left developing every feature from scratch. Your CMS needs to adhere to strict security requirements and usability compliances. We help highlight the pros and cons, and let you make an informed decision aligned to your specific requirements.

Of course! We love to put our most knowledgeable consultants to hard work. 

Book an initial short and sweet session to help guide your next steps for a potential project, or receive detailed support to help scope out your project in detail.

We offer discovery as a separate service. Through this stage, we would help document your key requirements at a user level, converting them to technical requirements. This means that any quotes you received when going to market will be more like comparing ‘apples to apples’ versus a mix of quotes based on varied assumptions.

Yes, our team can zoom in, beam in, drive in or fly in, as required. We’re completely set up to service clients nationally and even internationally.

We transform

Transforming organisations across WA