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The Future of Employee Engagement: Will Intranets Ever Rule the World?

6 minutes March 10, 2023
Amorette Klotz Digital Coordinator
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Intranets have proven to be an effective tool for improving employee engagement, team collaboration, and productivity.

We explore the benefits of having a company-wide intranet and why it is crucial for organisations to invest in one. 

Good communication is based on conversations. Therefore, it is natural that internal communication encourages more dialogue.

An Intranet is a web-based application that is essentially an internal website.  

Intranets are created by, and for, employees, to meet a shared organisational purpose.

Good external communication starts internally. 

If there is strong communication internally, then this leads to successfully communicating with the public - as the two are interdependent.

‘Organisations are like seas of knowledge. There is no limit to the amount of knowledge that an organisation has. 

However, where the issue of knowledge sharing is concerned, it is important that employees share their job-related knowledge with each other, so that they will be able to perform their job better and eventually lead to higher organisational performance’.


Faizuniah Pangil



What are the Benefits of Having a Company-wide Intranet?

Communication and Onboarding 

It’s a no-brainer that a well-oiled intranet will significantly improve communication across the organisation. Intranets make the process of sharing information and communicating internally, seamless. Keeping up to date with company news, as well as the onboarding process, is also greatly simplified.

New employees can easily find their feet with accessible content via an Intranet. Organisational charts, staff information, news hubs and organisational culture insights are all essential resources for new starters, leading to greater employee engagement and accessibility. 


Employee Engagement 


For employees to be highly productive, they require clear role expectations, the ability to do what they do best, communication about their organisation’s mission and purpose, and learning and development opportunities [..]. When employees’ needs are met, they don’t just become ‘happier’ – they become better performers.’ 

– Gallup


An intranet with a simple user interface and rich search tool will enable employees to find the information they need easily.

As intranets encourage knowledge sharing, this leads to an increase in connections, and the deepening of employee engagement. Subject matter experts can get involved by leading forum-style conversations, and publishing blog, or thought leadership, articles. These then help disperse learning throughout the company - leading to increased information sharing. Information sharing throughout the organisation also improves employee engagement by reducing emails and meetings. 

Employee engagement is a consistent predictor of many organisational outcomes — including customer loyalty, profitability, and sales. A more recent Gallup study found that engagement was an even stronger predictor of organisational performance during recessions than in non-recession times.  


Remote Work 

As intranets strongly support remote work, they make the workplace more accessible for all. Allowing any employee to collaborate and access job-related resources and stay connected therefore greatly helps employee engagement. 

Intranets save on IT costs as no specific IT knowledge is needed for its management. They also foster a sense of community and connectedness, leading to greater employee engagement and team collaboration. 

With all content housed 'under one roof', employees have access to a wealth of knowledge. This leads to greater self-sufficiency as everything an employee needs to complete a task is in one place. 

Content management is also simplified and can free up other employees - as it reduces the need to ask other employees for resources or help. 


Promote Team Collaboration and Information Sharing

Good communication is based on conversations. Therefore, it is natural that internal communication encourages more dialogue. A good intranet promotes strong corporate culture and reinforces commonality between employees. This leads to increased team collaboration. It also greatly simplifies the content management process.

It is a great tool to share documents and resources, as well as post company news and announcements. This information sharing keeps employees up to date. 

Intranets allow document sharing, commenting, and editing - all remotely. This allows opportunities to work on projects together no matter the distance - simplifying information sharing. Overall, they facilitate cross-departmental communication and lead to a culture rich in team collaboration.

Essentially, an intranet acts as a built-in social media platform between employees, with the ability to integrate third party tools for a unified workplace.

A study by the McKinsey Global Institute recently concluded that productivity increases 20-25% in companies that have employees who are connected to each other and to the company. 

Now that we’ve walked through some key benefits to having an intranet, consider working with Dapth.

Find out how an intranet can benefit your employees and organisation. 

We delivered a seamless intranet solution for the Department of Water and Environmental Regulation recently, which you can read about here.


What are the Benefits of Teaming up with Dapth?

  1. Our digital team lead and implement your project from beginning to end - no outsourcing anything.
  2. We proactively teach you how to manage your website yourself, removing the reliance on us or any web developer.
  3. When you are ready to evolve your website to execute your strategies, the same team are ready to partner with you.





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