Senior Digital Account Manager

Are you driven by a passion for innovative digital solutions and want to make a real impact on the future of digital transformation?

Be Part of Our Growing Perth Digital Consultancy at Dapth

Dapth is not a ‘web design agency’ or a ‘digital marketing agency’. We are a leading digital consultancy focused on creating technical digital solutions that help businesses unlock real, lasting competitive advantages. Whether it’s custom software development, web and intranet solutions, integrations, or cutting-edge applications, we are all about transforming how businesses operate and connect with their customers.

We are proud to be one of Perth's most forward-thinking digital consultancies, and now we are looking for a passionate, experienced, and motivated Digital Account Manager at a senior level to join our team.

If you are driven by a passion for innovative digital solutions and want to make a real impact on the future of digital transformation, this is your chance to join a company that’s not just about business – but about collaboration, growth, and exceptional talent. Plus, you’ll be working in our CBD offices with a team that truly values great vibes and teamwork.

In this role, your ability to build and nurture meaningful client relationships based on trust and positive digital outcomes will drive long-term success for both Dapth and our clients.

Benefits

• Play a central role in a highly experienced, collaborative, and technical digital team, driving innovation and impactful outcomes.
• Competitive salary package commensurate with experience, plus bonus incentives based on business performance.
• Shape the future of Dapth as we grow to a team of 30+, providing you with the opportunity to make a lasting impact on our culture and client services.
• Strengthen relationships with a diverse range of clients, from ASX-listed enterprises to state and local governments and SMEs, broadening your industry exposure.
• Experience and enjoy an energetic and supportive culture where every team member is motivated by creating real impact and driving business growth.
• And of course, birthday day off, quarterly team events (from go-karting to treasure hunts and murder mystery adventures), personal development opportunities, and more.

About you 

As our Senior Digital Account Manager, you will help us transform how we partner with clients, combining relationship-building, strategic thinking, and problem-solving to make a significant impact on both client success and Dapth's evolution.

The ideal person for our team will be positive, dynamic, and able to think both technically and creatively. You will have a passion for building lasting client relationships, and you’ll thrive in a role that requires the highest level of communication skills and strategic thinking.

This role is perfect for someone who loves to drive change by constantly improving client experiences and shaping the way we approach client management at Dapth.

We are looking for someone who:

• Has proven experience in account management or client services, with the ability to build, maintain, and grow strong client relationships.
• Possesses exceptional written and verbal communication skills, with the ability to adapt your communication style to different audiences and translate technical concepts into clear business terms for both clients and internal teams.
• Demonstrates strong strategic thinking and planning abilities, with a proven track record of growing accounts, identifying new business opportunities, and delivering measurable outcomes.
• Is highly organised and skilled in time management, able to handle multiple client relationships and projects simultaneously while maintaining attention to detail.
• Has emotional intelligence, with the ability to manage relationships with empathy and understanding, and a focus on resolving challenges constructively.
• Brings proven experience with CRM systems and client management tools, enabling effective tracking and management of client interactions, and optimising account performance.

Why Dapth? 

At Dapth, we are not just transforming businesses but shaping the future of digital engagement. We don’t just deliver solutions; we build meaningful connections that empower organisations to thrive in a rapidly evolving digital landscape. Our team is defined by innovation, collaboration, and an unwavering commitment to client success.

We believe in thinking outside the box, striving for excelle in everything we do, and continuously pushing the boundaries of what’s possible. Every member of the team has a role in driving our vision forward, contributing to industry-leading digital solutions that make a real difference.

If you are ready to elevate your career, bring your innovative mindset to a growing company, and contribute to something bigger, we want to hear from you.

How to apply 

To ensure you stand out in our recruitment process, we require that all applicants submit both a resume and a cover letter. 

The cover letter is your chance to showcase why you’re the perfect fit for the role. 

We want to hear about:

• Why you are the ideal candidate for this position and how your skills and experience align with the job requirements.
• Your relevant experience in managing client relationships, particularly within technical or digital solutions environments.
• What excites you about the opportunity to join Dapth and contribute to our growth and mission.
• How you approach client management, and any strategic or consultative experience you bring to the role.

To apply, simply visit one of the following links to submit your resume and cover letter:

• LinkedIn: Apply on LinkedIn
• Seek: Apply on Seek

This is more than just a formal requirement; it’s your opportunity to show us your enthusiasm and passion, and how you will make an impact at Dapth. We are looking for applicants who are excited about the role and can tell us how they’ll contribute to our ongoing success.

At Dapth, we are committed to creating an inclusive and diverse workplace where every employee can thrive. We believe in the power of diverse perspectives and encourage candidates from all backgrounds and experiences to apply.

Why Dapth?

Diverse Team

We believe in a balanced mix - fresh perspectives fueled by optimism, alongside seasoned industry experts who are eager to share their knowledge.

Flexible Office

Work from home or at the office - we’re equipped for you to stay productive anywhere with an internet connection.

Techsplorers

We explore multiple tech stacks and push into new digital frontiers - never confined to just one technology.

Good Times

Our culture strikes a balance between challenges and fun. We want you to grow and enjoy the journey along the way.